Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 3–5 business days, excluding weekends and holidays. Customers will receive a confirmation email after placing an order and tracking information once the order ships.

Shipping Times

Estimated delivery times after processing are:

• United States: 3–7 business days

• International: 7–21 business days

Delivery times are estimates and are not guaranteed. Delays may occur because of holidays, severe weather, carrier disruptions, customs processing, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

International Orders

International customers are responsible for any customs duties, import taxes, tariffs, or related fees charged by their country. These charges are not included in the product price or shipping cost.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delivered to an incorrectly entered address. If an order is returned to us, the customer may be responsible for the cost of reshipping it.

Lost, Stolen, or Delayed Packages

Once a package has been accepted by the shipping carrier, we are not responsible for carrier delays or packages marked as delivered but reported missing or stolen. Customers should contact the carrier directly and file a claim when appropriate. We will provide available tracking information and reasonable assistance.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within seven days of delivery. Include your order number and clear photographs of the item and packaging. Approved claims will receive a replacement at no additional cost. If a replacement is unavailable, a refund may be issued.

All sales are otherwise final.